User Data Deletion

Last updated: 20 October 2026

This page explains how users of Digital Presence Engine (DPE) can request deletion of their data, including data associated with Instagram (Meta) and LinkedIn connections. Meta App Review may link to this URL as the user data deletion instructions / callback description.

What you can delete yourself

Sign in to DPE and open Company Profile.
Disconnect Instagram and/or LinkedIn for your brand. This removes stored OAuth tokens used for publishing from that brand.
Delete content you no longer need (for example Content Lab posts), if your role allows it.

How to request full account or data deletion

Email the administrator of your DPE deployment (the organization that hosts this instance) from the same email address used on your DPE account.
Use the subject line: DPE data deletion request.
Include: your account email, brand name(s) affected, and whether you want (a) social connection data only, (b) content/media deletion, or (c) full user account deletion.

What we delete

Upon a verified request, the deployment administrator will delete or anonymize, as applicable:

Your user account credentials and profile fields in DPE.
Brand access grants tied to your user.
Stored social account tokens and connection metadata for brands you control, when requested.
Content and media associated with your account/brands, when requested and not required for other users of a shared brand.

Timing

We aim to complete verified deletion requests within 30 days. Some backups or logs may persist for a limited period for security and operational continuity, then age out according to the host organization’s retention practices.

Instagram / Meta note

Disconnecting Instagram in DPE deletes tokens stored by DPE. It does not delete posts already published on Instagram. To remove content on Instagram itself, use Instagram’s own tools or settings.