Digital Presence Engine
Privacy Policy
Digital Presence Engine (“DPE”, “we”, “us”) helps teams create, schedule, and publish social content for their brands. This policy explains what data we process when you use the application, including connections to Instagram (Meta) and LinkedIn.
1. Information we collect
- Account data: email, name, role, and password credentials for signing in.
- Brand / company profile: brand names, descriptions, and related profile fields you enter.
- Content: captions, media files/URLs, schedules, workflows, and related publishing metadata.
- Connected social accounts: OAuth tokens and profile identifiers needed to publish on your behalf (for example Instagram Business/Creator account IDs and LinkedIn profile or organization details).
- Technical logs: basic server logs for security, debugging, and reliability.
2. How we use information
- Authenticate users and enforce brand access controls.
- Store and display content you create in Content Lab and related modules.
- Publish or schedule posts to platforms you connect, using their official APIs.
- Operate workflows, scheduling, and operational notifications within the product.
- Maintain security, prevent abuse, and improve reliability.
3. Sharing
We share data with third-party platforms only as needed to provide the features you request (for example Meta/Instagram Graph API and LinkedIn APIs when you connect those accounts and publish content). We do not sell your personal information.
Infrastructure providers (such as hosting and cloud storage used by your deployment) may process data solely to run the service.
4. Storage and retention
Data is stored in the databases and storage configured for your DPE deployment. Social tokens are stored encrypted where the product supports encryption. We retain information while your account or brand remains active, or as needed to operate the service and meet legal obligations. You may request deletion as described in our User Data Deletion page.
5. Your choices
- Disconnect Instagram or LinkedIn from Company Profile to stop new publishing with those credentials.
- Edit or delete content you control within the product, subject to your role/permissions.
- Request account or data deletion using the process on the User Data Deletion page.
6. Security
We use industry-standard measures appropriate to the service, including encrypted storage of social tokens where configured, access-controlled APIs, and HTTPS for production hosting. No method of transmission or storage is 100% secure.
7. Children’s privacy
DPE is intended for business users. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).
8. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after updates constitutes acceptance of the revised policy.
9. Contact
For privacy questions or data requests, contact the administrator of your DPE deployment (the organization that hosts this instance), or use the contact method listed on the User Data Deletion page.